We will be happy to accept your refund within 30 days of you receiving the full order. We offer a 30 day money-back guarantee. This means that we will refund, replace or exchange your order within 30 days.

Any returns that do not comply with our refund policy will be returned to sender.


If any products are damaged,please contact us through our email: 

wowlive-service@outlook.com and we would be happy to resolve the issue.

For sanitary reasons, we do not accept returns.

We normally review returns requests on the next  day. We will approve/reject all returns requests within 24 hours.

Once your request has been dealt with, you will receive instructions to your specified email immediately.